HOVGARD Winter- & Objektservice UG (haftungsbeschränkt) Logo
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Hofgarten Düsseldorf in spring: lawn, ducks by the pond, cherry blossoms and city skyline – local facility services

Your partner for winter and property services

Reliable property care in Düsseldorf and the entire region.

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  • Reliable scheduling
  • Free, no-obligation site visit
  • Individual quotes

Our services in Düsseldorf and the region

Professional facility services from a single source for commercial and private properties.

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Winter service

Reliable snow removal and ice control for pavements, driveways, parking areas and other traffic surfaces – on schedule and safe.

  • Clearing pavements, driveways & parking areas
  • Professional gritting in icy conditions
  • Deployment planning based on weather
  • Documentation of operations
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Building & stairwell cleaning

Clean stairwells, offices and communal areas – with cleaning schedules tailored to your property.

  • Stairwells and entrance areas
  • Office and regular maintenance cleaning
  • Basements, corridors and shared spaces
  • Regular or one-off cleaning
Request now

Green & outdoor area maintenance

Year-round care of your green spaces and outdoor areas – from lawns and hedges to beds and shrubs, tailored to the property and season.

  • Lawn mowing, edges & surface care
  • Hedge, shrub & shape cutting
  • Bed design & weed removal
  • Seasonal care intervals as needed
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Leaf and surface cleaning

Thorough removal of leaves, dirt and light soiling on paths, squares and green areas – for safety and a well-kept appearance.

  • Leaf sweeping & collection on paths and areas
  • Reduced slip and fall hazards
  • Cleaning of squares and driveways
  • Removal and disposal by arrangement
Request now

Glass cleaning

Streak-free cleaning of windows, glass façades and other glass surfaces on residential and commercial properties – indoors and outdoors by arrangement.

  • Windows, glass surfaces & glazing
  • Frames, sills and adjacent areas
  • Regular or one-off intervals
  • Suitable for private and commercial properties
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Photovoltaic cleaning

Professional, material-friendly cleaning of your PV modules – for higher yields, less shading from dirt and a longer system service life.

  • Gentle cleaning of module surfaces
  • Yield increase through clean modules
  • Suitable for roof and ground-mounted systems
  • Scheduling based on weather and demand
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Caretaker & property management services

Regular property checks and practical on-site support – with clear processes and dedicated contacts.

  • Visual and functionality checks
  • Minor, permitted maintenance work
  • Checks of communal areas
  • Coordination of specialist contractors
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Bin service

Reliable placement and return of your waste containers according to the municipal collection schedule – including optional container cleaning.

  • Placement for collection on the correct day
  • Return on the same day
  • Container cleaning by arrangement
  • Aligned with your collection calendar
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Clearance & property emptying

Clearing basements, lofts, homes and commercial spaces – carefully planned with disposal by arrangement.

  • Basement and loft clearance
  • Residential and commercial clear-outs
  • Removal and appropriate disposal
  • Broom-clean handover by arrangement
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Why HOVGARD Winter- & Objektservice?

Clear communication, reliable processes and services tailored to your property.

Personal & reliable

You have a direct contact person and short communication channels for questions, changes or additional services.

Quality focused

We work in a structured, property-oriented way with the aim of delivering agreed services transparently.

Individual solutions

Instead of standard packages, you receive an offer tailored to your property, usage, intervals and requirements.

For private clients, businesses and property managers

Whether a family home, an office building or a residential complex: we tailor services, intervals and processes to your property and your needs.

Private clients & homeowners

Winter service in front of your home, garden care, window and solar panel cleaning or a clearance – we take on the work you lack the time or equipment for.

Businesses & commercial properties

Cleared car parks, clean entrances, well-kept outdoor areas and clear glass are the calling card of your site. We align services and intervals with your operations.

Property managers & owners’ associations

Stairwell cleaning, winter service, grounds care, bin service and caretaker services from a single provider – with a fixed contact person and documented winter-service jobs.

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Service area: Düsseldorf and a 60 km radius

We are based in Düsseldorf. From here we look after properties throughout the state capital and in the towns and municipalities within about 60 kilometres – from the Lower Rhine and the Bergisches Land to the Ruhr area and Cologne.

Düsseldorf – all districts

We work in all ten districts of Düsseldorf – from Kaiserswerth, Angermund and Lohausen in the north via Pempelfort, Derendorf, Oberkassel, Bilk, Flingern and Gerresheim to Benrath, Urdenbach, Eller and Garath in the south.

Around Düsseldorf

Neuss, Meerbusch, Ratingen, Erkrath, Hilden, Kaarst, Mettmann, Haan, Dormagen, Monheim am Rhein, Langenfeld, Heiligenhaus, Wülfrath and Velbert

Lower Rhine

Krefeld, Mönchengladbach, Willich, Korschenbroich, Grevenbroich, Jüchen, Viersen, Tönisvorst, Kempen, Moers and Neukirchen-Vluyn

Ruhr area

Duisburg, Mülheim an der Ruhr, Oberhausen, Essen, Bottrop, Gelsenkirchen, Bochum, Hattingen and Dinslaken

Bergisches Land

Wuppertal, Solingen, Remscheid, Leichlingen, Burscheid and Wermelskirchen

Cologne and Rhein-Erft

Cologne, Leverkusen, Pulheim, Bergisch Gladbach, Frechen, Hürth and Bergheim

Your town is not listed? What counts is the radius of about 60 km around Düsseldorf – just ask and we will gladly check your property.

Quote & contact

Tell us briefly about your property and we can prepare an individual offer.

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Become a partner

Would you like to work with HOVGARD Winter- & Objektservice? We look forward to hearing from you.

Tell us briefly who you are and which services you offer.

Your contact details
Which services do you offer?
Which services do you offer?
Photos & documents (optional)
Select files or drag them here Photos, PDFs or documents · up to 5 files of 5 MB each (25 MB total). Files are sent with your enquiry.

Your enquiry is sent directly through the website. If sending fails, your entries remain available.

Frequently asked questions

Which towns does HOVGARD serve?

Düsseldorf with all its districts and a radius of about 60 km – including Neuss, Meerbusch, Ratingen, Krefeld, Mönchengladbach, Duisburg, Essen, Wuppertal, Solingen and Cologne.

Who are your services for?

For private clients and homeowners, for businesses and commercial properties, and for property managers and owners’ associations. We tailor the scope to each property.

How do I get a quote?

Via the enquiry form on this page, by phone or by email. If you like, book a free, non-binding on-site visit online; you will then receive an individual quote.

Can I combine several services?

Yes. In the enquiry form you can select several services at once – for example winter service, stairwell cleaning and grounds care for the same property.

Can I send photos of my property?

Yes. You can attach up to five photos or documents of up to 5 MB each (25 MB total) to your enquiry. This helps us make an initial assessment.

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HOVGARD · Personal appointment

Book a property viewing

Free & no obligation · approx. 1 hour

This calendar is provided by Calendly. For data-processing details, see our privacy policy.

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Legal notice

Information pursuant to Section 5 DDG

HOVGARD Winter- & Objektservice UG (haftungsbeschränkt)
Jacobistraße 18
40211 Düsseldorf
Germany

Represented by

Managing Director: Ervin Hoxhallari

Commercial register: Amtsgericht Düsseldorf
Registration number: HRB 114847

Contact

Phone: +49 163 1284801
Email: info@hovgard.de

Consumer dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Privacy policy

Privacy policy

HOVGARD Winter- & Objektservice UG (haftungsbeschränkt) | www.hovgard.de | Last updated: 27 October 2026

1. Controller and contact details

The controller within the meaning of the General Data Protection Regulation (GDPR) is HOVGARD Winter- & Objektservice UG (haftungsbeschränkt), Jacobistraße 18, 40211 Düsseldorf, Germany. Managing Director: Ervin Hoxhallari. Telephone: +49 163 1284801. Email: info@hovgard.de. Website: https://www.hovgard.de.

This privacy information explains the processing of personal data when you visit www.hovgard.de, contact us by email or telephone, request a quote or a partnership, or book an on-site appointment online. It applies both to private customers and to the personal data of contact persons at business customers and partners. Additional privacy notices may be required for other processing outside the website.

2. Purposes, categories of data and legal bases

Depending on the circumstances, we process technical connection and usage data, basic and contact details, property and company information, communication content, quotation and contract data, booking data and voluntarily submitted files. The purposes are the technical provision and protection of the website, handling enquiries and contacting you, organising appointments, processing quotations and contracts, and complying with commercial and tax law obligations. The individual processing activities are explained below.

Depending on the processing activity, the legal bases are: Article 6(1)(b) GDPR for taking pre-contractual steps at the request of a natural person concerned and performing the corresponding contracts; Article 6(1)(f) GDPR for website security, preventing abuse, necessary business communications and preparing contracts with company contacts; Article 6(1)(c) GDPR for legal obligations; and Article 6(1)(a) GDPR where consent is required. Section 25 TDDDG also applies to storing information on, or accessing information on, end devices. Where processing is based on Article 6(1)(f) GDPR, we specify our legitimate interests in the relevant sections.

There is no general legal obligation to provide us with personal data through the website. Only technically necessary connection data are required to use the website itself. If you wish to make an enquiry or book an appointment, we need the information marked as required for that purpose; otherwise, we may be unable to provide the respective service.

3. IONOS: web hosting and WebAnalytics

Our website and business email account are operated through IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. When you access our website, technical data, including your IP address, are necessary to connect to the server and deliver content. Our legitimate interest under Article 6(1)(f) GDPR is to maintain a reliable, secure and functioning website. The requirements of Article 28 GDPR must be observed for the hosting provider's processing of data on our behalf.

According to IONOS, standard web hosting processes, in particular, the webpage or file accessed, referrer, time of access, browser type and version, operating system, device type and IP address. The provider states that the IP address is anonymised upon collection or immediately after technical transmission. IONOS specifies a retention period of eight weeks for these visitor data and states that, for standard web hosting, these visitor data are not transferred to third countries. Information: https://www.ionos.de/hilfe/datenschutz/datenverarbeitung-durch-ihr-ionos-produktes/datenverarbeitung-durch-webhosting-produkte/

According to IONOS, IONOS WebAnalytics is enabled by default for standard web hosting. Statistical analysis uses log files or tracking pixels; the provider states that no dedicated WebAnalytics cookies are set for this purpose. Transmitted IP addresses are anonymised immediately according to the provider. The purpose is statistical analysis and technical optimisation of our online services. The legal basis for any preceding processing of personal data when a page is accessed is Article 6(1)(f) GDPR. Information: https://www.ionos.de/hilfe/datenschutz/datenverarbeitung-durch-ihr-ionos-produktes/webanalytics/

4. Quote request form and partnership enquiries

The “Request a quote” form requires your first name, last name, email address, telephone number, street, postcode and town or city. Company, property type, selected services, message and attachments are optional. The “Become a partner” form requires first name, last name, company, email address and telephone number; service area, services offered, message and attachments are optional. We use these data to handle the respective enquiry, ask follow-up questions, prepare a quote or initiate a partnership. Using these form details for newsletters or general advertising mailing lists is not part of the functions described.

For enquiries from private individuals or contracting parties who are themselves natural persons, the processing necessary to initiate a contract is based on Article 6(1)(b) GDPR. When communicating with employees or contact persons of legal entities, processing is generally based on Article 6(1)(f) GDPR; our legitimate interest is to respond to the enquiry and prepare a business relationship. Providing the details marked as mandatory is generally not required by law. However, without these data, the respective online form cannot be submitted and it may not be possible to handle the enquiry appropriately. Alternatively, you can contact us by telephone or email.

Optional attachments are limited to five files, each no larger than 5 MB and totalling no more than 25 MB. Please do not send health data or other particularly sensitive information, or unnecessary information about third parties. Attachments are processed briefly on the IONOS server for checking and email transmission, and are sent with the form contents to info@hovgard.de. According to the code reviewed, the complete form contents are not additionally stored in a separate permanent website database. The contents and attachments received by email may subsequently be stored in our business mailbox.

The mandatory “Privacy information acknowledged” checkbox documents that this information has been made available. It does not constitute consent to advertising or to any other processing beyond handling the enquiry.

5. Form session and protection against abuse

When you use one of our forms, a connection is established to our form interface for secure form processing. This may set a session cookie named “HOVGARD_FORM” (session identifier; generally lasting until the end of the browser session). The form process maintained on the server protects against forged requests (CSRF) and duplicate submissions. The purpose and legal basis are the secure provision of the expressly requested form function (Article 6(1)(f) GDPR; for end-device access strictly necessary for this purpose, Section 25(2), no. 2 TDDDG). Server-side session information is removed according to the configured PHP/hosting cleanup rules.

To prevent automated or abusive enquiries, we also use an invisible check field, a minimum period between initially opening and submitting the form, and a limit of ten submission attempts per hour per IP address. For this purpose, the IP address is replaced on our server with a pseudonymous hash value and processed together with the times of submission attempts. The purpose and legal basis are the security and availability of the form (Article 6(1)(f) GDPR). Timestamps are considered within a one-hour checking window. The associated temporary files are deleted during later form accesses or as part of server temporary-storage cleanup; the actual retention period may therefore exceed the one-hour checking window.

6. Cloudflare Turnstile (form protection)

We use Cloudflare Turnstile, provided by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA, to protect our contact forms. In this website version, Turnstile is loaded only when you actively use a form or restart the security check. Cloudflare may process technical and security-related information such as IP address, browser, device and connection characteristics and the check result; we transmit a verification token to Cloudflare for server-side verification of the result. The actual form entries and uploaded attachments are not transmitted to Cloudflare as part of the Turnstile check.

The purpose is to detect automated access and prevent spam and abuse. The legal basis for the processing of personal data initiated by us is Article 6(1)(f) GDPR (legitimate interest in the integrity and functionality of the enquiry forms). Where the Turnstile check stores or reads information on your end device, the requirements of Section 25 TDDDG must also be observed. Use without separate consent is possible only where the requirements of a statutory exception are actually met, in particular strict necessity for the service expressly requested.

Under the Turnstile privacy addendum, Cloudflare acts as a processor to protect our website. Where Cloudflare uses the signals collected to independently improve its bot detection, it states that it acts as a controller in its own right. Data may also be processed in the USA (see Section 10). Further information: https://www.cloudflare.com/de-de/turnstile-privacy-policy/ and https://www.cloudflare.com/de-de/privacypolicy/.

7. Calendly – embedded online appointment booking

The external service Calendly, LLC, USA, is integrated for voluntary on-site appointment bookings. So that the calendar is available without waiting, it is loaded as soon as our website has fully opened – even if you do not book an appointment. This establishes a connection to Calendly. Alternatively, you can always request an appointment by telephone or email. Loading the calendar may transmit, in particular, your IP address, browser and device information and usage data to Calendly; Calendly may use cookies and similar technologies.

Loading the calendar may disclose, in particular, your IP address, browser and device data, usage information and data from cookies or comparable technologies to Calendly. When you actually book an appointment, Calendly processes, in particular, your name, email address, appointment, time zone and any other information you enter there. Our processing of these booking data for pre-contractual steps with natural persons is based on Article 6(1)(b) GDPR; for business contacts, it is generally based on Article 6(1)(f) GDPR (efficient appointment scheduling and handling business enquiries).

When you close the appointment window, the calendar is reset to its start view and loaded again from Calendly for this purpose; this establishes a new connection to Calendly. Closing the window does not reverse previous data transfers or remove cookies or other local information previously set by Calendly; you can delete these through your browser settings. Calendly provides its own cookie settings. For questions about data processing, contact info@hovgard.de.

According to Calendly's contractual documents, booking data within the service are generally processed as a processor on behalf of the respective Calendly customers. Calendly may also act as a controller for its own purposes described in its privacy notice. For embedded Calendly services, HOVGARD and Calendly are independent controllers for certain data collected through cookies or similar technologies under Calendly's data protection addendum. Data may be processed in the USA and other countries. Further information: https://calendly.com/legal/privacy-notice and https://calendly.com/legal/data-processing-addendum.

8. Technically necessary storage, language settings and external links

To restore the language version you selected, our website uses the key “hovgard_lang” in your browser's local storage (German, English or Japanese). The language is read again on a subsequent visit and generally remains stored until the website data are deleted in the browser. This storage function alone does not transmit the selected language to HOVGARD. We use this storage to retain a language you expressly selected; where the legal requirements for a technically necessary function are met, Section 25(2), no. 2 TDDDG applies. Otherwise, end-device access requires consent under Section 25(1) TDDDG.

The form session cookie is described in Section 5. Cloudflare Turnstile may read end-device information during the security check; details are provided in Section 6. Loading the Calendly calendar, which already happens when you visit the website, may result in the use of additional cookies and similar technologies (Section 7). The website files reviewed contained no additional embedded Google Analytics, Meta Pixel or social media tracking scripts. Ordinary links to external websites lead to the respective provider only when clicked; that provider's own notices apply to its content and data processing.

9. Contact by email and telephone

When you contact us by email or telephone, we process the contact details and content you provide, together with any necessary communication metadata, to respond to your request, ask follow-up questions and agree on further steps. The legal basis is Article 6(1)(b) GDPR if you are a natural person requesting pre-contractual steps or are yourself a contracting party; otherwise, it is generally Article 6(1)(f) GDPR (legitimate interest in business communication and handling enquiries). Article 6(1)(c) GDPR additionally applies to records that must be retained by law. Email is processed through our business IONOS mailbox; our ability to influence the confidentiality of ordinary email communications transmitted outside our systems is limited.

10. Recipients of data and transfers to third countries

Personal data are provided only to the relevant persons or recipients insofar as necessary for the purposes described. Categories include, in particular, IONOS as hosting and email service provider, Cloudflare as form security service, Calendly as appointment booking service, where applicable specialist companies and subcontractors engaged for a particular job, supporting property managers, accounting, tax and legal advisory service providers, payment service providers and competent authorities. Contractual arrangements under Article 28 GDPR are required for processors. An enquiry does not constitute blanket authorisation to disclose personal data for third-party advertising.

Cloudflare Turnstile and Calendly may transfer data to the USA. Published provider information indicates that the EU-US Data Privacy Framework (DPF) and, where applicable, EU Standard Contractual Clauses are used in particular. The DPF adequacy decision applies only to transfers covered by a valid certification of the respective US recipient and its scope; otherwise, another permissible transfer basis and, where necessary, supplementary safeguards under Articles 44 et seq. GDPR are required. Calendly describes the DPF and, as a fallback, Standard Contractual Clauses in its data processing addendum. You can request information about the safeguards used for a particular transfer and how to obtain them at info@hovgard.de. Provider information is available via the links in Sections 6 and 7.

11. Retention periods and deletion

We retain personal data only for as long as necessary for the respective purpose, unless statutory retention obligations or the necessary establishment or defence of specific claims justify longer storage. Enquiries and voluntary attachments that do not lead to a business relationship are generally deleted no later than twelve months after the last substantive contact, unless retention requirements or particular evidentiary grounds prevent this. For contracts, necessary data are retained for the contract term and in accordance with applicable commercial and tax law obligations. Depending on the type of record, these periods are generally six, eight or ten years (Section 147 of the German Fiscal Code (AO) and commercial law provisions). The relevant period starts in accordance with the applicable statutory requirements.

IONOS specifies eight weeks for anonymised web hosting visitor data. The form session cookie is intended to last for the browser session; server-side session data are subject to the configured PHP/hosting cleanup rules. Technically stored rate-limit data use a one-hour checking window; files are cleaned up during subsequent form accesses or as part of server temporary-storage cleanup. The providers' privacy notices apply to processing for which Cloudflare and Calendly are independently responsible. Where HOVGARD holds such data, we handle deletion requests in accordance with legal requirements.

12. Your rights and right to lodge a complaint

Subject to the applicable legal conditions, you have rights of access (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR) and data portability (Article 20 GDPR). You may withdraw consent at any time with effect for the future (Article 7(3) GDPR), without affecting the lawfulness of processing carried out before withdrawal. You may object to processing based on legitimate interests on grounds relating to your particular situation (Article 21(1) GDPR). You may object to processing for direct marketing at any time without giving specific reasons (Article 21(2) GDPR).

To exercise your rights, you can contact us at info@hovgard.de or by post at the address in Section 1. You may also lodge a complaint with a data protection supervisory authority (Article 77 GDPR), in particular the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW), https://www.ldi.nrw.de. Exercising your data protection rights is generally free of charge; statutory exceptions remain unaffected.

13. Data from other sources and automated decisions

In individual cases, we may receive business contact data from property managers, clients or cooperation partners, such as names, job roles, business email addresses, telephone numbers and property- or order-related information. The purpose is necessary coordination in connection with an enquiry or order (Article 6(1)(f) GDPR, legitimate interest in proper business administration; where legal obligations apply, Article 6(1)(c) GDPR where appropriate). Where we have not collected data directly from you, we will fulfil the applicable additional information obligations under Article 14 GDPR, taking account of statutory deadlines and exceptions.

No decision based solely on automated processing, including profiling, that produces legal or similarly significant effects under Article 22 GDPR takes place within the website functions described. Technical spam checks and automatic limits may only result in the rejection or delay of individual form submissions. In that case, you can alternatively contact us by telephone or email.

14. Keeping this information up to date

This privacy information was last updated on 27 October 2026. It describes the data processing envisaged in the HOVGARD website version prepared for publication. We will update this information if the services used, technical processes or legal requirements change.